The Keyboard and Trackpad of my Apple Mac are not responding. Updated 2022
The Keyboard and Trackpad of my Apple Mac are not responding.
I turned my Mac on and found that the Keyboard and Trackpad are not responding.
Here are a number of reasons that could be the cause of the Trackpad and Keyboard not responding.
1. It is possible that a recent change in software can cause the problem.
2. The trackpad could be dirty and this can prevent it from reading your movements.
3. When both the Keyboard and Trackpad fail at the same time, the problem may be with just the Trackpad or the Trackpad Flex Cable.
In the USB-C model, Apple Mac the Trackpad or Trackpad Cable is not considered to be a separate part however it is seen as part of the Top Case Assembly, which includes the Keyboard as well.
4. If it is only the Keyboard that is not working it could be that the Keyboard is faulty and needs to be replaced.
Try these steps to resolve the Trackpad and Keyboard issue:
1. Restart your Mac by turning it off and on again sorting out a possible software issue.
2. Shut down your Mac completely after it restarts and if this does not work shut down the Mac and plug in the power supply.
3. Check the trackpad settings in System Preferences to ensure that everything is set up as it should be.
Issues caused by the Trackpad Cable have been seen in both the Keyboard and Trackpad failure.
Finally, if you have tried all the above and still have no joy in getting the Keyboard or Trackpad to work a professional opinion might be your next option. Contact ZA Support Apple Experts for positive results.
Contact Us
(+27) 083 656 8992
(+27) 079 053 9964
admin@zasupport.com
22 North Road, Dunkeld West, Johannesburg
Monday-Friday: 6am – 6pm
Saturday: 9am – 1pm
Sunday: Closed
Get Started
Reach out to us to receive expert Apple support.
Simply complete our easy 2 minute book in form.
My Mac’s keyboard needs to be repaired or replaced. Updated 2022
My Apple Mac's keyboard needs to be repaired or replaced.Updated 2022 My Mac’s keyboard needs to be repaired or replaced. What role does a keyboard play? The keyboard is easily one of the most-used parts of your Apple Mac and when it malfunctions or breaks it brings...
Considering a New Mac? Review The New MacBook Pro 14″ and 16″
Considering a New Mac? Review The New MacBook Pro 14″ and 16″ Considering a new Mac. Review the new MBP 14" and 16" I am ready to trade my old Mac in for a new MBP 14" or16". Which one to choose? With a stunning new Liquid Retina XDR display and powerful...
Should I upgrade my MacBook Air and what does it entail? Updated 2022
Should I upgrade my MacBook Air and what does it entail? Updated 2022 Should I upgrade my MacBook Air and what does it entail? Updated 2022 What does an upgrade mean for your MacBook Air? An Upgrade entails either replacing the Hard Drive with a solid-state...
HOW DO I KNOW THAT I NEED TO REPLACE MY MAC’S BATTERY. UPDATED 2022
How do I know when I need to replace my Mac's battery? What does a battery consist of? Technically MacBooks use lithium-ion batteries. Some of the newer MacBooks use a lithium-polymer battery. The Lithium-ion battery consists of an anode and cathode, a...
Mac Logic Board Repair or Replacement? Updated 2022
Mac Logic Board Repair or Replacement? Updated 2022 I need to replace or repair my Logic Board. What is a logic board? A logic board is another term for the motherboard and is the main circuit board of the computer. It is essentially the computer itself. ...
Should I upgrade my Mac or replace it? A Novice perspective. Updated 2022
Should I upgrade my Mac or replace it? A Novice perspective. Should I upgrade or replace my Mac is the question? A Novice perspective. When I became an Apple user a while back and I found the technical jargon very confusing I thought it would be nice to speak to...