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Mac System Setup Assistance – Updated 2023


When it comes to ensuring the proper functioning of your Apple Mac, a complete system setup is essential. Below, we’ll address common issues and provide guidance on what to do if your Mac isn’t turning on.


1. Configuring Apple Mac Security Settings:

  • Ensure that your Apple Mac security settings are configured correctly.

2. Lightning Strike or Load Shedding:

  • If your Mac has been affected by a lightning strike or load shedding, it can lead to damage. Consider these steps:
    • Check for visible damage and consult with an Apple specialist if needed.

3. Faulty Apple Charger or 3rd-Party Charger:

  • A faulty Apple charger or the use of a non-Apple charger with the incorrect power output can cause issues. To troubleshoot:
    • Try a different charger.
    • Test with multiple chargers to confirm power supply.
    • Attempt a reset of SMC and PRAM (see our guide on YouTube for instructions).

4. Mac Not Turning On:

  • Identifying the cause of a Mac that won’t power on can be challenging. If you encounter this issue:
    • Consult an Apple specialist for expert assistance.

Common Signs of Mac Not Turning On:

  • Mac doesn’t power on.
  • Mac powers on but the screen remains black.
  • Mac starts but turns off during boot-up.
  • Mac stops charging.
  • Audible noises inside the Mac, but no display.

Troubleshooting Steps for MacBooks:

  • If you own a MacBookPro, MacBook Air, or MacBook that won’t turn on:
    • Disconnect the charger and check the indicator light (green or orange).
    • Try a different charger.
    • Test with multiple power adaptors.
    • Attempt an SMC and PRAM reset.

Important Note for RAM Removal:

  • If you have a Mac where the Apple RAM can be removed, proceed with caution or seek professional help.

Additional Considerations:

  • If the indicator light is orange and the Mac still doesn’t turn on, it may be a battery issue, requiring professional assistance.

Troubleshooting Steps for iMacs and Mac Pros:

  • If you own an iMac or Mac Pro:
    • Unplug the device from the power source.
    • Wait for 5 seconds.
    • The SMC controller should reset itself.
    • For PRAM reset, follow the same steps as for MacBooks.

What to Do If Your Mac Still Doesn’t Power On:

  • If your Mac remains unresponsive, even after following the above steps, it’s crucial to consult with an Apple specialist or service provider for further diagnostics and repair.

Ensure your Mac is set up correctly, and don’t hesitate to seek professional help when needed to keep your system running smoothly.

As you can see there are a lot of factors that can cause your Mac to not power on. If you have tried our Mac not powering on expert guide it might be a consideration to bring the Mac in for a diagnostic. If you need to book your Mac in for an Apple diagnostic click here.


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