Select Page

The Keyboard and Trackpad of my Apple Mac are not responding. Updated 2022

Apple Upgrade, Repair support expert South Africa ZA Support

The Keyboard and Trackpad of my Apple Mac are not responding.

 

I turned my Mac on and found that the  Keyboard and Trackpad are not responding.

Here are a number of reasons that could be the cause of the Trackpad and Keyboard not responding.

1. It is possible that a recent change in software can cause the problem.

2. The trackpad could be dirty and this can prevent it from reading your movements.

3. When both the Keyboard and Trackpad fail at the same time, the problem may be with just the Trackpad or the Trackpad Flex Cable.

In the USB-C model, Apple Mac the Trackpad or Trackpad Cable is not considered to be a separate part however it is seen as part of the Top Case Assembly, which includes the Keyboard as well.

4. If it is only the Keyboard that is not working it could be that the Keyboard is faulty and needs to be replaced.

Try these steps to resolve the Trackpad and Keyboard issue:

 

1. Restart your Mac by turning it off and on again sorting out a possible software issue.

2. Shut down your Mac completely after it restarts and if this does not work shut down the Mac and plug in the power supply.

3. Check the trackpad settings in System Preferences to ensure that everything is set up as it should be.

Issues caused by the Trackpad Cable have been seen in both the Keyboard and Trackpad failure.

Finally, if you have tried all the above and still have no joy in getting the Keyboard or Trackpad to work a professional opinion might be your next option. Contact ZA Support Apple Experts for positive results.

 

Contact Us

(+27) 083 656 8992

(+27) 079 053 9964

admin@zasupport.com

22 North Road, Dunkeld West, Johannesburg

Monday-Friday: 6am – 6pm
Saturday: 9am – 1pm
Sunday: Closed

Get Started

Reach out to us to receive expert Apple support.

Simply complete our easy 2 minute book in form.

When should I shut my Mac down? Updated 2022

When should I shut my Mac down? Updated 2022 Have you ever thought of how often you should shut down your Apple Mac or restart it? Sometimes it is an automatic reaction on a daily basis and you have not given it a second thought. The three options: Apple has designed...

What to do when your Mac keeps restarting? Updated 2022

What to do when your Mac keeps restarting? Updated 2022 Why does my Apple Mac keep on restarting? It can be very frustrating when your Mac keeps on restarting. The most common cause is called "kernel panic". This happens when your Mac's operating system detects an...

My Apple MacBook won’t turn on. Updated 2022

My Apple MacBook won't turn on. Updated 2022My Apple MacBook won’t turn on. Here are a few possible solutions if your MacBook is not booting. 1. See if there are any signs of Power. If you don't see the signs of power, you will have to ensure that it is receiving...