Weekly Apple Mac Repair Requests Week 3
Part 1 updated 2023
Weekly Apple Mac Repair Request. Week 3 Part 1. Updated 2023
Good day ZA Support Readers
This week I want to discuss the firmware lock.
What is a firmware lock on a Macbook?
A firmware password prevents users who don’t have the password from starting up from any internal or external storage device other than the startup disk you’ve selected. It also blocks the ability to use most startup key combinations.
If your Mac is using a firmware password, the lock icon will appear when you try to start up from another disk or volume, such as an external drive or macOS Recovery. To continue you need to enter the firmware password.
The Reported Issue
My Mac is locked and I cannot get it to operate. Sometimes you lock yourself out because you forget your password, or you just got muddled and entered it wrong a few times.
The Question
Is it possible to unlock a locked Macbook?
You can unlock it by entering the passcode that you created when you locked it with Find My. You have three options if you cannot remember the passcode.
– Sign in to iCloud.com/find
– select your Mac from the menu
– select unlock and follow the steps to verify your identity.
How to unlock your Apple ID
- Go to iforgot.apple.com.
- Enter your Apple ID – usually the email address associated with your Apple account.
- You may be asked to confirm the phone number associated with your account.
- You will then get Reset Password notifications on your devices
Final Outcome
If you have a pre-2017 Mac a specialist with the correct tools can assist to unlock your Mac. Verification of identity will be required.
Any post-2017 Macs can only be unlocked by the owner via iCloud.
Until Part 2 where we will be addressing more interesting issues.
EL Admin Office
Contact Us
(+27) 083 656 8992
(+27) 079 053 9964
admin@zasupport.com
22 North Road, Dunkeld West, Johannesburg
Monday-Friday: 6am – 6pm
Saturday: 9am – 1pm
Sunday: Closed
Get Started
Reach out to us to receive expert Apple support.
Simply complete our easy 2 minute book in form.
When should I shut my Mac down? Updated 2022
When should I shut my Mac down? Updated 2022 Have you ever thought of how often you should shut down your Apple Mac or restart it? Sometimes it is an automatic reaction on a daily basis and you have not given it a second thought. The three options: Apple has designed...
My Apple Mac has a flexgate issue. What does it mean? Updated 2022
My Apple Mac has a flexgate issue. What does it mean? Updated 2022 How to understand your Apple Mac and the flexgate issue: Flexgate is a term used for display backlight-related issues caused by a fractured flex cable resulting in a black screen. Here it is in more...
What to do when your Mac keeps restarting? Updated 2022
What to do when your Mac keeps restarting? Updated 2022 Why does my Apple Mac keep on restarting? It can be very frustrating when your Mac keeps on restarting. The most common cause is called "kernel panic". This happens when your Mac's operating system detects an...
My Apple MacBook won’t turn on. Updated 2022
My Apple MacBook won't turn on. Updated 2022My Apple MacBook won’t turn on. Here are a few possible solutions if your MacBook is not booting. 1. See if there are any signs of Power. If you don't see the signs of power, you will have to ensure that it is receiving...
Why is it so important to service your Apple Mac regularly? Updated 2022
Why is it so important to service your Apple Mac regularly? WHY DO YOU WAIT FOR YOUR MAC TO BREAK DOWN? Getting a reminder from your vehicle's dashboard alerting you to the fact that it is time for a service prevents you from driving your vehicle until it stops or...
Should I choose an Apple Computer and which one will be the right one? Updated 2022
Should I choose an Apple Computer and which one will be the right one?Why choose an Apple Computer and why it is so popular? Since 2010 Apple has been one of the most valuable companies in the world. The reason Apple is so highly valued is that the company...